Experiential knowledge of mental health professionals
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Rethinking the staff-quality relationship in nursing homes
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Coming to grips with urban environmental quality in planning sustainable cities
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Relationship between the presence of baccalaureate-educated RNs and quality of care
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Service Integrated Relationships (SIR): a strategic process framework for managing the customer as a resource
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The Relationship between IT Outsourcing and Business and IT Alignment: an Explorative Study
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Collaborative service innovation
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Good to Great in IT Service Management: A Case Study
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Logistics Collaboration between Shippers and Logistics Service Providers. Observations in the chemical industry
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