Enhancing Service Interactions with Conversational Agents
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Multi file
Adapting to an emerging social media landscape: The rise of informalization of company communication in tourism
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Document
The rise of interactivity and human voice in the tourism industry (2011-2016)
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Multi file
Translators, Advocates or Practitioners? Social Workers and Human Rights Localization
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Document
Automated detection of unfilled pauses in speech of healthy and brain-damaged individuals
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Link
In de reiswereld communiceren op social media: human voice of AI & chatbots?
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Document
Retaining affective commitment through webcare: the role of a conversational human voice
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Link
Online conversation and corporate reputation: a two-wave longitudinal study on the effects of exposure to the social media activities of a highly interactive company
