Safety at work The objective of the project Safety at Work is to increase safety at the workplace by applying and combining state of the art artefacts from personal protective equipment and ambient intelligence technology. In this state of the art document we focus on the developments with respect to how (persuasive) technology can help to influence behaviour in a natural, automatic way in order to make industrial environments safer. We focus on personal safety, safe environments and safe behaviour. Direct ways to influence safety The most obvious way to influence behaviour is to use direct, physical measures. In particular, this is known from product design. The safe use of a product is related to the characteristics of the product (e.g., sharp edges), the condition of people operating the product (e.g., stressed or tired), the man-machine interface (e.g., intuitive or complex) and the environmental conditions while operating the product (e.g., noisy or crowded). Design guidelines exist to help designers to make safe products. A risk matrix can be made with two axis: product hazards versus personal characteristics. For each combination one might imagine what can go wrong, and what potential solutions are. Except for ‘design for safety’ in the sense of no sharp edges or a redundant architecture, there is a development called ‘safety by design’ as well. Safety by design is a concept that encourages construction or product designers to ‘design out’ health and safety risks during design development. On this topic, we may learn from the area of public safety. Crime Prevention Through Environmental Design (or Designing Out Crime) is a multi-disciplinary approach to deterring criminal behaviour through environmental design. Designing Out Crime uses measures like taking steps to increase (the perception) that people can be seen, limiting the opportunity for crime by taking steps to clearly differentiate between public space and private space, and promoting social control through improved proprietary concern. Senses Neuroscience has shown that we have very little insight into our motivations and, consequently, are poor at predicting our own behaviour. It seems emotions are an important predictor of our behaviour. Input from our senses are important for our emotional state, and therefore influence our behaviour in an ‘ambient’ (invisible) way. The first sense we focus on is sight. Sight encompasses the perception of light intensity (illuminance) and colours (spectral distribution). Several researchers have studied the effects of light and colour in working environments. Results show, e.g., that elderly people can be helped with higher light levels, that cool colours like blue and green have a relaxing effect, while long-wavelength colours such as orange and red are stimulating and give more arousal, and that concentration and motivation of pupils at school can be influenced with light and colour settings. Identically, sound (hearing) has physiological effects (unexpected sounds cause extra cortisol -the fight or flight hormone- and the opposite for soothing sounds), psychological effects (sounds effect our emotions), cognitive effects (sounds effect our concentration) and behavioural effects (the natural behaviour of people is to avoid unpleasant sounds, and embrace pleasurable sounds). Smell affects 75% of daily emotions and plays an important role in memory, itis also important as a warning for danger (gas, burning smell). Research has shown that smell can influence work performance. Haptic feedback is a relative new area of research, and most studies focus on haptic feedback on handheld and automotive devices. Finally, employers have a duty to take every reasonable precaution to protect workers from heat stress disorders. Influence mechanisms: Cialdini To influence behaviour, we may learn from marketing psychology. Robert Cialdini states that if we have to think about every decision
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This online STS muhabbet, friendly but critically engaging conversation that took place between Yetiskin and Lovink will walk you through the stages of identifying the problems, threats, and possibilities that media technologies have brought to the table of not only users but also social science researchers who are mostly outside the current modes of technical knowledge production. It is a frank discussion on the biases of codes and algorithms upon which social media platforms have been built, the lack of technological awareness in academia, and the effect of this lack in terms of centralizing governance structures. Yetiskin and Lovink not only elaborate on the embeddedness of the political, economic and cultural in the technical but also the embeddedness of technical means in the way that we think and express ourselves. They also discuss the ways of politicizing the contemporary technologies, making them the matter of concern for both the users and the social scientists, and opening the black boxes of them i.e. making visible the invisible: media infrastructures, biased filters, the firewalls against the democratization of technologies. Enjoy your STS muhabbet!
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Today’s internet has become like Deleuze’s societies of control, media scholars argue. The network’s invisible infrastructure, with near global reach, has amplified hierarchies, and is owned, exploited and surveilled by internet, advertising, and data-analytics companies, and by state security institutions. With the digital data produced by the often banal and quotidian activities of millions of internet users – or dividuals – a monopoly of a handful of Tech Giants accumulate massive amounts of wealth, and influence. The world wide web, various media scholars contend, has degenerated to a serpent’s coil. This article argues that the rhizomatic Wood Wide Web provides a basis from which to rethink today’s debate on the present and future of the internet, and challenges a predominant understanding of the societies control. Beneath our feet and beyond our perception, a subterranean meshwork of trees, mushrooms and fungi forms an ecology of trans-species solidarity, singularities, and creative, collaborative interactivity that could carry us outside the entrapments of the supposed totality of the societies of control.What can the World Wide Web learn from the Wood Wide Web?
