The Future of Business Travel
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Expecting the unexpected
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Toward a futureproof equilibrium in the City of Amsterdam: Measuring city hospitality experience of visitors and residents
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Sense of Community and Trust in the Sharing Economy
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Internal LOC in pro-environmental behavior
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The host-guest relationship is the key to sustainable hospitality : lessons learned from a Dutch case study
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Capturing the guest experience in hotels phase two
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Capturing the guest experience in hotels phase one
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Guest relationship management principles as a reference point for building your brand: the case of a hospitality group's brand building process
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