Investigating the emergence of customer orientation by analyzing a co-creation servitization project between a Dutch supplier and a German customer.
Gepubliceerd op:
The role of immersive technology in Customer Experience Management
Gepubliceerd op:
Customer journey
Gepubliceerd op:
The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Gepubliceerd op:
Development process of a mobile electronic medical record for nurses
Gepubliceerd op:
The Complexity of Mapping Customer Needs... (and the Myth of a Unanimous Customer)
Gepubliceerd op:
Mastering Meaningful Customer Connections
Gepubliceerd op:
Combining qualitative design-based methods and quantitative consumer research methods to improve customer experience in small service businesses
Gepubliceerd op:
A mixed-method approach to reveal untapped customer needs
Gepubliceerd op:
Accessible tourism and hospitality
Start:
Eind:
Guest Journey to Guest Satisfaction
Start:
Eind:
MASCOT - MeAsuring Security in Cloud OuTsourcing
Start:
Eind:
