Customers’ perceptions and responses to hotels’ Corporate Social Responsibility (CSR) orientation: the case of Bethlehem hotels, Palestine.
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Perceived HRM practices and organisational citizenship behaviour
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Understanding cultural activity involvement of loyalty segments in the performing arts
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Service Integrated Relationships (SIR): a strategic process framework for managing the customer as a resource
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Understanding dimensions of cultural involvement and behavioural loyalty in the performing arts
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Capturing the guest experience in hotels phase two
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Festival beleving : de waarde van publieksevenementen.
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Capturing the guest experience in hotels phase one
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The participative society. Why social work professionals should focus on environment rather than behaviour
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USER EXPERIENCES IN VIRTUAL WORLDS
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